Lesson 3: Collaborating with Clients and Teams
✅ Learning Outcomes:
- Establish clear communication channels with clients.
- Use collaboration tools to manage shared workspaces and updates.
📘 Content:
1. Importance of Collaboration:
Effective collaboration builds client trust, reduces confusion, and improves output quality.
2. Communication Strategies:
- Kick-off call: Set expectations, confirm goals
- Weekly updates: Keep clients in the loop
- Progress reports: Use visuals and summaries
3. Collaboration Tools:
- Slack (team messaging)
- Zoom/Google Meet (video calls)
- Trello/Asana (task sharing)
- Google Docs (real-time editing)
4. Dealing with Remote Team Members:
- Set working hours and time zones
- Use shared calendars
- Schedule regular stand-ups/check-ins
🛠️ Activity:
Create a Client Communication Plan including:
- Communication tools
- Meeting frequency
- Response time expectations
- Sample project update message