Course Content
Malawi Freelancing Masterclass: Build Your Brand and Win Clients

✅ Learning Outcomes:

  • Sustain long-term connections with clients and peers.

  • Apply follow-up systems to increase repeat work and referrals.

📘 Content:

1. Relationship Building vs. One-Time Deals:

  • Ongoing clients reduce the need for constant outreach.

  • Happy clients often refer others.

2. Key Habits for Strong Relationships:

  • Check in regularly (monthly emails)

  • Share useful resources or articles

  • Celebrate client milestones (launches, anniversaries)

3. Referral Strategy:

  • Politely request referrals:


    “If you know someone who might need help with [service], feel free to share my contact.”

  • Offer incentives for referrals (optional)

4. Tools to Stay in Touch:

  • CRM apps like Notion, Trello, or Google Sheets

  • Automated follow-up emails

  • Google Calendar reminders

🛠️ Activity:

  • Write a follow-up strategy for a past client (include frequency, method, and message samples).

  • List 3–5 professionals to reconnect with and write your reconnection message.

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